IT support for companies in Katowice
Comprehensive IT support for companies in Katowice and Silesia: IT outsourcing, helpdesk, 24/7 infrastructure monitoring, server administration, computer networks and security. Local team, guaranteed SLA.
Umów rozmowę – obsługa IT Katowice
Sprawdź jak możemy zająć się Twoją infrastrukturą IT w Katowicach
Typical client situations
Situations where Katowice companies need local IT support.
The company needed to organize monitoring, backups and incident response without building a large internal IT team.
The team had too much manual work between email, CRM and spreadsheets. The priority was one measurable workflow instead of a broad change program.
After a vendor change or company growth, documentation, ownership and first-response procedures were missing.
Dlaczego firmy z Katowicach wybierają SkySysNet
Stabilny partner IT dla rozwijających się firm
Lokalna obsługa
Wizyty serwisowe w Katowicach i okolicach.
Pełne wsparcie zdalne
Większość problemów rozwiązujemy bez wizyty.
Bezpieczeństwo i RODO
Procedury zgodne z RODO i NIS2.
IT services for companies in Katowice
We support companies from Katowice and Silesia in everyday IT: helpdesk, server administration, networks, monitoring, backup and security.
Server administration Katowice
Maintaining servers, virtualization, services, backups, certificates, updates and administrative documentation.
Computer networks and VPNs
Configuration of firewalls, switches, VLANs, Wi-Fi, VPN and inter-branch access.
Infrastructure monitoring
Alerts for services, backups, capacities, certificates and critical points for the company's operation.
Employee support
User reports, workstations, mail, printers, business applications and permissions.
What do we put in order at the start?
IT inventory
Hardware, servers, network, accounts, licenses, backups, suppliers and critical applications.
SLA and work mode
Reporting channels, priorities, responsibilities and rules for local visits in Katowice.
Stabilization plan
A list of quick fixes, security topics, and changes that reduce crashes.
The most frequently asked questions about IT services in Katowice
Do you serve companies from all over Silesia?
Yes. We treat Katowice as the center of the region, but we also serve companies from nearby cities, remotely and locally, as needed.
Can you take over the server administration from the previous provider?
Yes. We start with an audit of access, backup, documentation and risks, and then we stabilize the environment without sudden changes.
Do you provide 24/7 monitoring?
Yes. We can monitor servers, services, backups, network and certificates and establish a response mode consistent with SLA.
Do you serve companies from Katowice and the entire Silesia region?
Yes. We serve companies from Katowice and the Silesian region in a remote, hybrid model or with local visits agreed in SLA.
Do you take over monitoring and administration of servers?
Yes. We can take over the administration of Linux and Windows servers, monitoring, alerting, backups, updates, documentation and first response procedures.